Expert Warranty Service

IBEX products come with a 36-month comprehensive warranty, delivering confidence and peace of mind. We stand firmly behind our craftsmanship, providing full coverage against defects in workmanship, materials, and factory assembly.

Other products we distribute come with a 12-month comprehensive warranty, providing full coverage against defects in workmanship, materials, and factory assembly.

What sets us apart? Our expert engineers, the very same minds behind our innovative designs, are ready to offer immediate, knowledgeable support for you and your team.

With our Return-To-Base (RTB) service, you’ll experience fast turnaround, with most repairs completed within 2-3 business days—and all parts and labor included at no extra cost.

At IBEX, exceptional service isn’t just a promise, it’s who we are.

To request service, simply call at 614-754-7175, or email us at info@ibexeye.com

 

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